Increasing efficiency at Toronto General Emergency
folks entering Toronto General ER engaged with the app during launch
Award for Product Management in the Artificial Intelligence Era - Stanford
During the COVID pandemic, Toronto was hit particularly hard. We were commissioned by an Ontario AI organization to create an MVP to streamline COVID-19 intake at the busiest emergency room in Canada, The Toronto General ER. The intake app would have the ability to quickly sort folks as they came into the hospital, reduce load on the staff and attach postal codes to symptoms and travel to more accurately predict potential outbreaks by neighborhood.
As a busy emergency room, the app had to be easy for folks who are sick or panicking and take into consideration folks who do not speak English or French.
Goals for the MVP:
The MAISI MVP was a success with Toronto General and the staff were excited at the adoption of the platform with folks entering the emergency room. Up until the end of the pandemic, the app was used consistently to help predict neighborhood-specific outbreaks in the Greater Toronto Area.