The clear answer here is, "Less time and money spent doing redundant tasks". Here are some of the not-so-obvious benefits:

• Consistent customer/client journeys - a good process means that you can easily duplicate great client experiences without extensive team training. The less a team member has to do, the more likely it is that you can replicate amazing client and customer journey's without the risk of errors caused by lack of talent, training, or both.
• Increased output and better margins - by removing hours of work, team members can divert their time to more profitable tasks, meaning team compensation has a much higher ROI.
• Flexibility with modernization - with AI becoming omnipresent in our lives, automation allows us to potentially weave it into our everyday lives. Whether its writing proposals, estimating costs, proposing team schedules, populating spreadsheets, or anything else, automation can help you keep on the leading edge of tomorrow's tech.

Officially, three revision cycles at the various stages of the project. As the project evolves, there are less revisions.

Scope can be increased at any time. If the new additions to the project increase the design or development time, we will provide a new estimate for the additional time

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We will do our utmost to ensure we allow for acceptable padding per Phase of our work together. That being said, there are times when life gets busy, businesses change, and external project work can get put on the backburner - we get it.

In situations where delays arise, particularly those lasting more than two weeks at a time, we may need to revisit timelines - and if that's not an option, we will work with you to find out how to get work completed in a timely manner without blowing out the budget.

We promise to never surprise you with bills or overtime charges that have not been pre-approved.

You have 90 days after the launch of your website to bring up any glitches or bugs you may find and we will happily fix them.

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We strive to keep on track once the project has begun. Rescheduling meetings is completely fine but may delay the final project delivery time.

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We understand that projects of any size may require adjustment somewhere down the road. Part of one of our core values - collaboration - is finding a way to make things work to make sure you get the absolute most out of our services. We're open to re-evaluating our scope of work down the line if things change to make sure both sides come out happy.

In most cases, we provide bank details upon request for bank transfers (which can be requested here). For Canadian clients we can accept e-transfers to accounting@papercrane.ca

Project invoices will be divided evenly month over month for the duration of the project. The first month’s bill is due as deposit prior to starting work, the last months invoice is due after approval and prior to launch of the website. All other invoices will be billed on the first of the month for the prior month and are due 15 days after the invoice date. You will receive online bills from accounting@papercrane.ca.

Our hourly rate is $165/hr (CAD) as of June 21, 2024. That can be negotiated based on ongoing contracts - length of contract and volume of hours per month will both correlate with lowering the cost per hour.

We provide a comprehensive suite of services including UI/UX design, front-end and back-end development, mobile app development, database architecture, cloud computing services, and AI integration.

Depending on the tier you have chosen you will get:

• Your entire logo suite in all colors, black and while in JPG, PNG, SVG and EPS/AI (vector)
• Your icon set in JPG, PNG, SVG and EPS/AI (Vector)
• All color breakdowns in CMYK, RGB and PANTONE
• A brand guide outlining usage
• Patterns
• If included, custom illustrations and animations in JPG, PNG, SVG and EPS/AI (Vector)
• If included, sales support material like business cards and letterhead in printable and native working files
• Any stock imagery downloaded on your behalf
• If included, PPT tempates
• If included, vehicle wraps, signage, uniforms, wayfinding, window wraps, brochures in printable and native working files
• If included, the keys to your website with access to change and update content

A brand guide is a book with a set of rules on how to use the visual identity and voice of your brand successfully so it continues to communicate your promise effectively. It will include things like how to use the logo, color breakdowns for the brand, dos and don'ts for the voice, vision and mission statements etc.

When a brand's message is disconnected from it's visual identity, the audience becomes confused and has a negative feeling about the brand as a whole. For instance, if your brand promise was to bring calm, we would not use images of lightening.

A brand guide helps you, your team and any other agencies or freelancers you hire, keep the visual and voice message to your audience consistent.

Branding has three main components, visual, voice and promise.

Visual Identity is what your audience sees. Things like your logos, marks, fonts, layouts, photos, videos, icons, colors, uniforms, storefront etc.

Voice is what your audience hears. Things like your web copy, ad headlines, whitepapers, sales material copy etc.

Promise is the feeling those two things combined evoke in the audience. Humans absorb marketing communications through what they see and hear and make a decision about your brand by the sensation that communication brings.

For example, is your brand promise to bring joy? Then your visual identity and brand voice will reflect that and evoke a feelings of fun and delight in your audience.

If you are not happy with the direction of the visual identity or the concepts we present at the start, that is okay! We expect that there will be discussion at the onset around the direction of the brand. Sometimes, seeing someone else's ideas on how to present your business shows what you don't want and gives us room to build together what you do want to see.

We like to work with you until you are happy, within reason. We will push you to think of the target audience first and remove your personal tastes from the equation as much as possible. You should be proud of your brand, but it does not have to be your taste.

If we are well into the process and there is still disagreement on the direction, we will discuss alternatives with you.

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Typically we see 2 - 4 rounds of changes for logos. After speaking with you about who your audience is and how we want you to be perceived by them, we start with between three and five general concepts and direction. These are usually about 50% correct.

From there, we refine the concepts into more solid identities along side you moving to colors, fonts and refining the shapes.

Absolutely. A short list of sites built on NextJS can be found here: 

• Ticketmaster
• Walmart
• Target
• The Washington Post
• Nike

NextJS extends the latest features of React, allowing it to offer more powerful features and deeper integrations. Items like: 

• Client and server rendering [Learn More]
• Nested routing [Learn More]
• Built-in optimizations [Learn More]

The separation of frontend from backend allows for greater flexibility and scalability in building and designing digital experiences. By decoupling the content from the presentation, a headless CMS enables teams to easily create and manage content, while allowing developers to use any frontend framework or technology to build and design the website or application. Additionally, a headless CMS can be integrated with other systems and platforms, such as e-commerce, CRM, and analytics, to create a seamless and personalized user experience.

Yes! Next.js is used by many of the top websites in the world. See the Showcase for more info.

Text, images and links can all be changed incredibly easily via the collection system in the web portal.

Additional pages and design and layout changes are quite easy with a bit of knowledge on Webflow's interface or some developer help.

Customized Javascript are possible with developer help.

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We are a full-stack development agency proficient in a variety of technologies, including but not limited to JavaScript (React, Vue, Node.js), Python, Java, Ruby, and associated frameworks. We also have expertise in database technologies like SQL, PostgreSQL, MongoDB, and cloud platforms like AWS, Google Cloud, and Azure.

Yes.

Webflow has few limits when it comes to custom Javascript or embedded HTML code. We have many sites with calculators, quizzes and conditional forms, pus many more custom elements.

Webflow's system is not perfect for this.

You have two options: 

1) Publish changes to the subdomain in the Designer; however, if Editors (ie. blog writers) publish posts, the changes will be pushed live as well.

2) Copy over the live site to a separate project in one click, make any modifications necessary, copy/paste the sections back into the live project, and then Publish. The only issue is that some classes will change names to avoid redundancy, in which case they will have to be switched back. In that case, you can delete the copy of the site and rinse/repeat whenever there are major changes to be made.

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Webflow is very good at being a surface-level website builder. We often use Webflow because it:

• generates clean frontend code
• has powerful SEO capabilities
• requires no maintenance
• has premium security features

Udesly isn't a live connection per se. The process works by building out designs in Webflow and exporting the code, using Udesly as an adapter to modify the code for Shopify, then importing the new template into Shopify. Webflow is the design hub where all creative changes are made, whereas Udesly is the content hub where all changes to items like text, products, blogs, etc. are made.

Webflow has, arguably, the most powerful CMS for marketing sites with similar build costs. With the proper set up, your team should rarely ever have to make structural changes to the site. Collections for items like Blogs, White Papers, Webinars, Team Members, Careers, Treatments etc., can be easily added by non-technical staff.

That being said, Webflow is not a simple page builder. Although it is drag-and-drop in many ways, it relies heavily on frontend coding with HTML, CSS, and Javascript, and we strongly encourage any team member or contractor that is making large, structural changes to the site to have some semblance of Webflow training, which we are happy to provide.

To learn more about the editing experience, you can see the official page here.

Webflow sites benefit from being hosted via AWS with all of the included security protocols. Webflow also has 2FA built in for account security, and their servers go through intensive cybersecurity testing on a consistent schedule.

Webflow is integrated with Google's Analytics and Optimize applications out of the box. With no limitations on frontend Javascript, there are virtually no limits on implementing marketing scripts.

By reaching out to support@webflow.com, turnaround time on tickets tends to sit in the 2-8 hour range although we have had tickets in queue for up to 24 hours in some cases.

Alongside the official support channels, Webflow has a vibrant community of professionals on Facebook and Reddit, along with a large directory of on-demand agencies and freelancers on https://experts.webflow.com/

As an aside, we have been Webflow Partners since the creation of the program. In many cases, we can reach out to internal support teams on your behalf to resolve issues in a more efficient manner.

Webflow is not open-source software. Webflow sites are required to be hosted on Webflow's internal AWS servers and cannot be ported to other website hosting companies outside of very specific circumstances. Webflow's hosting costs range from 23USD-38USD/month.

Yes, we develop mobile applications for both Android and iOS platforms. We utilize both native development and cross-platform technologies depending on the project's needs.

Yes, as our client, you will have complete ownership of the source code upon completion of the project.

In the world of automations, there are two factors that help Zapier reign supreme:

1. Number of integrations
2. User experience

For almost any specialized 3rd-party platform, the rule of thumb is that if they have any integrations, Zapier is going to be on the list. It has almost become a requirement for companies to prioritize Zapier API work as it means that companies can spend less development time on other integrations as Zapier does the heavy-lifting for them. Zapier has the most integrations on the market by a country mile.

As to user experience? We have familiarized our team on the platform, and any cost-savings on swapping to a competitor would easily be lost in us having to learn a brand new technology and how it operates - if it does at all - with our chosen 3rd-party applications.

We follow an Agile methodology with regular sprints and constant communication to ensure that the project stays on track. We provide regular status updates and incorporate feedback at every stage.

Yes, we provide post-launch support and maintenance services to ensure your software continues to perform optimally.

Yes, we provide complete documentation that covers the software's architecture, codebase, and functionality, ensuring you have all the information needed to maintain and update the software.

We provide a dashboard for you to easily access important files, links, and our ongoing task list to ensure you have a perfect view of how your progress is, and where we are in regards to deadlines and deliverables.

This dashboard is fully integrated with our internal Project Management system, so you will have up-to-the-day status updates on all relevant tasks associated to your project.

We accept bank transfers globally - EFT and ACH.

For Canadian clients, we can accept e-transfers addressed to accounting@papercrane.ca.

If credit card is required, it can be accepted with an additional 1.9% fee.